Return Policy for theboldoneout

1. Scope and Application: This Return Policy applies to all products purchased from theboldoneout.

2. Returns for Defective Items: We pride ourselves on the quality of our merchandise. However, in the rare event that you receive a defective item, you may return it to us within 14 days of receipt. We will replace the defective item or, if a replacement is not available, provide a full refund.

3.Made-to-Order Products: All our products are made-to-order and of limited stock. Consequently, we do not offer returns, exchanges, or refunds due to incorrect sizing or change of mind. Please ensure you choose the correct size when placing an order.

4.Return Process:Notify us at theboldoneout.nz@gmail.comwithin 14 days of receiving your order.
Provide a clear photograph and description of the defect.
Once approved, follow the return instructions provided by our team.

5. Refunds: If a defective item cannot be replaced, a full refund will be provided to the original payment method.

6.Limitations: Our return policy only covers manufacturing defects and does not cover damage caused due to misuse, neglect, or wear and tear.